To exchange for a different color: Select the reason code “Color not as expected” and then proceed by selecting “Exchange for something similar”. Follow the prompts to guide you in selecting your new desired color. If you do not see the color you are looking for, it means it is unavailable in that style and color at this time.
Exchanges are not guaranteed, and exchange inventory is not reserved until we receive your return.
To exchange for a different item or size: We are unable to offer direct exchanges for a different item or size. If you wish to exchange for a different item or size, we recommend creating a return for store credit and using that store credit to place a new order. Your store credit will be issued 7-10 days after we receive your return.
If you need your exchange sooner select “Shop on our site to find something you love” and navigate the site to find the style and size you wish to exchange for. Select “Add to Cart” and then “Continue with my return”. If you do not see the size you are looking for, it means it is unavailable in that style and size at this time. Follow the prompts to guide you in completing your return. Once you “Submit Return & Go to Checkout” you will be redirected to the cart to complete a new purchase for the desired size. Your refund for your original purchase will be issued to your original form of payment 7-10 days after we receive your return.
To start a return or exchange follow this link to Returns & Exchanges or click on the 'Returns & Exchanges' link at the bottom of our website.